This must be one of the most time consuming areas for any firm. Although the new regulatory requirements are much less prescriptive this provides compliance officers with an even bigger headache as they have less guidelines to follow when writing procedures.
Whilst in a lot of the key areas there is no formal requirement for procedural manuals, there is now more onus on a firm to demonstrate internal controls and risks.
The easiest way to do this is to retain internal procedural manuals for all staff. This is also the easiest way to train staff on the companies procedures as they can read the manual and a test can be completed afterwards.
Standard manuals are available for IFA's, General insurance brokers and Mortgage brokers which cover:
- Compliance
- Training & Competence
- Money laundering
- Recruitment
PCS also provide standard documents and guidance for:
- Financial Promotion
- Complaints
Whilst we offer these manuals on a stand alone basis, we prefer to tailor make the documents for your firm to ensure they fit in with your working practices, and will be used rather than gaining dust on the shelf! we will work with the key staff in your business to build bespoke documents which can help to run a more efficient And productive office.
For more information please contact a member of staff for a no obligation chat.
